Digital was supposed to be better
In 2011, Valve co-founder Gabe Newell said something about piracy that has stuck with me: “Piracy is almost always a service problem and not a pricing problem.”1 His point was fairly simple. If an unauthorised service is easier to use than the one selling the product, the seller has a problem. At the time, that could mean waiting months for something to reach your country, dealing with region locks or restrictive DRM, or hunting down a physical copy while an unauthorised version was already online. ...